We're Here to Help
Get answers, resolve issues, and make the most of your school management platform.
Need help with your account, billing, or the platform? Our support team is available to assist you with setup, training, and any technical questions. We aim to respond within one business day and are committed to helping Ghanaian schools succeed.
What We Can Help With
- Account & access — Login issues, password reset, and user permissions.
- Billing & subscriptions — Plans, payments, invoices, and renewals.
- Setup & onboarding — Getting your school data in, configuring classes, and going live.
- Features & training — How to use students, fees, exams, payroll, and other modules.
- Technical issues — Errors, slow performance, or anything not working as expected.
- Data & security — Backups, data export, and privacy questions.
Response time: We typically respond to emails and WhatsApp messages within one business day. For urgent issues, please use WhatsApp and mention “Urgent” in your message.